Last Updated: 01 Oct 2025.

At Nam Gems, your privacy is our top priority. This Privacy Policy explains how we collect, use, protect, and share your information when you visit www.namgems.in or purchase our gemstones. By using our website, you agree to the practices described below.

1. Information We Collect

We collect the following types of information:

a) Personal Information

Name, email address, phone number, billing and shipping addresses.
Payment information (processed securely through trusted payment gateways).

b) Non-Personal Information

IP address, browser type, operating system, pages visited, and other analytics data.
Cookies and tracking information to improve your browsing experience.

2. How We Use Your Information

Your information helps us to:
Process and fulfill orders efficiently.
Communicate with you about orders, inquiries, and account updates.
Personalize your experience and improve our website.
Send newsletters and promotional offers if you opt in.
Comply with legal obligations.

3. Cookies & Tracking

We use cookies and similar technologies to:
Enhance website functionality.
Analyze visitor behavior for marketing and improvement purposes.
Remember user preferences for a better experience.
You can disable cookies in your browser, but some features may not function correctly.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data with:
Service providers (payment processors, shipping companies, hosting providers) to fulfill your orders.
Legal authorities if required by law or to protect our rights.

5. Security of Your Information

We implement industry-standard security measures to protect your data, including SSL encryption and secure servers. However, no method of electronic transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:
Access and update your personal information.
Request deletion of your personal information.
Opt out of marketing emails.
Request information we have collected about you.

To exercise these rights, contact us at:
Email: support@namgems.in
Phone: +91 9321404599

For California Residents: Under the CCPA, you have the right to request that we disclose what personal information we collect, and the right to opt out of the sale of personal information (we do not sell personal information).

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect information from children. If we discover that we have inadvertently collected data from a child, we will delete it immediately.

9. Trust & Transparency

At Nam Gems, we value your trust. We strive to:
Protect your personal and payment information.
Provide a transparent shopping experience.
Ensure that your data is handled securely and responsibly.
We are committed to safeguarding your privacy while delivering exceptional gemstone products.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Nam Gems
Email: support@namgems.in
Phone: +91 9321404599