Privacy Policy

At Namgems (accessible from https://namgems.in), one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Namgems and how we use it.

1. Information We Collect

When you visit, register, or make a purchase on our website, we collect personal information necessary to provide our services.

Personal Information

• Account & Checkout Details: Name, email address, phone number, billing address, and shipping address.

• Order History: Information related to the products and gemstones you purchase or inquire about.

Payment Data

• All payment transactions are processed securely through trusted, encrypted payment gateways. Namgems does not store or process full credit/debit card details, UPI PINs, or net banking credentials on our servers.

2. Cookies & Analytics

Namgems uses standard cookies and tracking technologies to enhance your browsing experience.

• Essential Cookies: Required to maintain your cart session, remember login details, and ensure site functionality.

• Analytics & Pixel Tags: We use tools such as Google Analytics and Meta/Facebook Pixel to understand site traffic, user behavior, and to optimize our website performance.

You can choose to disable cookies through your individual browser options, though some features of the site (like your shopping cart) may not function properly.

3. How We Use & Share Your Information

We use the collected information for the following purposes:

• Processing, fulfilling, and delivering your orders.

• Communicating order updates, tracking numbers, and customer support responses.

• Preventing fraudulent transactions and improving site security.

Data Sharing

• Logistics & Delivery Partners: We share your name, shipping address, and contact number only with authorized courier and shipping services to deliver your packages.

• No Selling of Data: We do not sell, rent, trade, or share your personal information with third parties for their independent marketing purposes.

4. Marketing Communications

If you opt-in to our newsletter or promotional updates, we may send you occasional emails or messages regarding new gemstone collections, offers, or store updates.

• You can opt out of marketing communications at any time by clicking the “Unsubscribe” link at the bottom of any email or by contacting us directly.

5. Contact Us

If you have additional questions, concerns, or require more information about our Privacy Policy, please contact us:

• Email: support@namgems.in